Last Updated: October 19, 2020
Welcome to Geojam Inc. dba Geojam (“Geojam”, “we”, “our”, “us”, or “Company”)! Geojam is a music-based social media platform, app, and website (www.geojam.com) (collectively, the “Platform”) that is designed to integrate with all popular music streaming services. We reward fans for discovering and engaging with music they love while unlocking new revenue streams for artists and brands.
You should also read our Terms which set out the contract between you and Geojam.
1. THE INFORMATION WE COLLECT ABOUT YOU
We may collect and use the following Personal Data to provide the Services to you and fulfil the Terms:
INFORMATION YOU PROVIDE TO US
To maximize your user experience, we may ask you to provide information about yourself including information that could be used to personally identify or contact you (such as your name, telephone number, email address, or home address) ("Personal Information"). We may collect Personal Information at various times over the course of your use of the Platform, including but not limited to, when you create an Account, register with a Brand as a fan, post on the Platform or other social media sites, redeem rewards, access content, participate in a survey, promotion or other feature of the Platform, request information, submit comments, or otherwise use the Platform.
You also give us Personal Data when you make a purchase through us, subscribe to our publications or Subscriptions, or communicate with us. Providing this information is completely voluntary on your part; however, it may be required to use or access some of our Services. For example, if you choose to contact us via email, we may retain your email and email address along with any other associated information. Doing so is completely voluntary on your part, and you have the choice about whether and what information to disclose via your email.
When you make a purchase via a third party form of payment such as a credit card, debit card, Paypal account or other approved payment, you will need to submit your financial and other billing information for secure processing directly to a third party payment service who will be clearly identified to you prior to the transaction. Geojam will not capture, record or in any way store or process your payment account details for the form of payment used in these transactions. However, our third-party processor may share non-sensitive financial or billing information (e.g. records and receipts) with us in order for us to verify and complete transactions and track and process payments for any fees collected by such third parties.
Additionally, any communications made using or during the Services and Platform should not be considered private. You acknowledge and agree that you have no expectation of privacy concerning the transmission of any user generated content or communications, including without limitation e-mail, chat, text, or voice communications. Because voice, chat, text, and other communications and user generated content may be viewed and/or heard by other users, users should avoid revealing any personally identifiable information in those communications.
Similarly, any non-personal content you provide through the Platform by e-mail, including, but not limited to, feedback, data, answers, questions, comments, suggestions, plans, ideas or the like (collectively "Feedback"), shall be deemed to be non-confidential and we assume no obligation to protect such Feedback from disclosure. You understand, acknowledge, and agree that if you submit any such Feedback to us, it shall in no way prevent Geojam, Brands, the Platform and our Affiliates, from using such Feedback for any purpose whatever, and we shall be free to reproduce, use, disclose and distribute such Feedback without restriction.
INFORMATION RECEIVED FROM THIRD PARTIES
You can login with, and post to many of your own social media and other application accounts on third party services through the Platform. To enable Platform features that require access these accounts, you may be asked to provide us your access credentials for that third-party service. Geojam may store your access credentials and/or an access token or similar authorization credentials obtained from the third party service for any such account (collectively, "Connected Accounts"), so that you are able to access those third party services without entering your access credentials again. You are solely responsible for deciding which of your accounts on third party services you connect to the Platform. If you do not wish to provide Geojam access to any given account, you must cancel the access in your Geojam Account and not reconnect by declining to enter your credentials when prompted.
If you choose to enable any Connected Accounts, you allow us to monitor any Connected Account and collect (or the third party to share) data about you and your activity through using your account credentials which you have provided to Geojam (collectively, "Connected Account Data"). Connected Account Data may include any data made available through the third-party service's application programming interface (API) or publicly available on their service, such as your public identity on their service, the content of your social posts, play lists, lists of your friends and followers, "likes", location and other activity and usage data.
The information we collect about you through the Platform may also be supplemented with information from third parties. Or, we may provide third party interfaces or links on the Platform to facilitate your sending a communication from the Platform. When you use these third-party platforms, the third-party platforms may or may not provide us with information about you. We are not responsible for the terms, policies, disclosures or actions of any third-party platforms.
INFORMATION WE COLLECT AUTOMATICALLY
OTHER INFORMATION WE MAY COLLECT
We may receive information about you from your friends and others that use the Platform, such as when they submit content to us or post on the Service. Additionally, we may, from time to time, supplement the information we collect directly from you on our Platform with outside records from third parties for various purposes, including to enhance our ability to serve you, to tailor our content to you and to offer you opportunities that may be of interest to you
We may collect certain personal information from you during the course of our normal business operations if you do business with us and/or are employed by us. For example, we may collect certain personal information about you (such as, without limitation, name, email address, date of birth, address, and phone number) either directly from you or from your representative, or from third parties authorized by you.
2. HOW WE USE THE INFORMATION WE COLLECT ABOUT YOU
HOW WE USE INFORMATION WE COLLECT
We use the information we collect from and about you for a variety of business purposes, including to verify that you have completed actions to earn rewards; to personalize and enhance your experience such as tailoring content, recommendations, advertisements or the Reward shopping experience; to provide access to certain features of the Platform; to communicate with you about your account and changes to any of our policies; to comply with various local, state and Federal laws; and to help us understand how we can improve the Platform and other internal business purposes. In addition, we may use your Personal Information for other purposes for which you otherwise provide your consent.
More generally, we may use your information:
to provide you with our Services;
to improve our Services and to customize your experience with the Services;
to maintain your account;
for internal business purposes;
for any purposes disclosed at the time you provide your information;
any purposes provided for in our Terms;
to provide technical and customer support to you;
to offer new or additional features for our Services;
to enforce our Terms;
to send you materials by email or via notifications, or other commutations;
to carry out anti-fraud or other measures prohibited under our Terms;
SHARING OF PERSONAL AND NON-PERSONAL INFORMATION
We may share non-Personal Information, such as aggregate user statistics, demographic information, anonymized Usage Information or Connected Account Data, with third parties (including Brands, Affiliates, and other partners, service providers and advertising partners) without your consent.
In addition, we may share your information in the following circumstances:
Third Parties Providing Services On Our Behalf: In order to make various features, services and materials available to you through the Platform, and to respond to your request, User Actions, Reward transactions, and inquiries, we may share your Personal Information with third parties that perform functions on our behalf (or on behalf of our Brands or Affiliates). These may include Brands and their Affiliates, companies or individuals that host or operate the Platform, execute transactions or fulfil orders, analyze data or provide customer service, third-parties services associated with your Connected Accounts, and advertisers.
Your Feedback. Any non-personal information you provide to us, either publicly or privately, as feedback or in response to other user's feedback, including, but not limited to, feedback, data, answers, questions, comments, suggestions, plans, ideas or the like (collectively "Feedback"), shall be deemed to be non-confidential and we assume no obligation to protect such Feedback from disclosure. You understand, acknowledge, and agree that if you submit any such Feedback to us, it shall in no way prevent Geojam, Brands, the Platform and our Affiliates, from using such Feedback for any purpose whatever, and we shall be free to reproduce, use, disclose and distribute such Feedback without restriction.
5. YOUR CHOICES AND ACCESS
E-mail and mobile phone numbers are important communication channels for the Platform. By creating an Account you consent to receive communications from us and our Brands and Affiliates via phone, e-mail, SMS texts ("External Communications") or by posting notices on the Platform ("Platform Communications") (collectively "Communications"). You may opt-out of any External Communications from the Platform that are not Account or Service related. To do so, either modify your account settings, send us an email at firstname.lastname@example.org, or follow the removal instructions in the specific communication that you receive. Your opt-out request will be processed as quickly as reasonably possible. To be removed from Platform Communications or Account and Service related Communications, you may request deletion of your Account and discontinue use of the Services. To delete your Account please submit this request via the Contact Us area and follow the procedures provided. We are not responsible for Communications sent by a Brand or Affiliate except when sent using the Platform.
You may at any time request that we remove a Brand from Your Joined Brands and end sharing of your information with that Brand as described above by modifying your account Settings or sending us an email at email@example.com. If a Brand is removed from Your Joined Brands, you will no longer be able to access the Platform functionality on that Brand's website or otherwise receive Jam Points from that Brand for User Actions.
You may at any time request that we not share your Personal Information with third parties other than Your Joined Brands.
To modify, verify or delete any of your Personal Information that we have collected including the User Profile which is shared with Your Joined Brands, you may edit your account user information or contact us at the above email address.
In accordance with our routine record keeping, we may delete certain records that contain Personal Information you have submitted to us. We are under no obligation to store your Personal Information indefinitely, and we disclaim any liability arising out of, or related to, the destruction of your Personal Information. Please note that it is not always possible to completely remove or delete all of your information from our databases without retaining some residual data because of backups and other reasons.
Finally, please be aware that we do not control any privacy settings and preferences maintained by third parties. If you wish to make changes to those settings and preferences, you must do so through the options provided by the third party.
5. ADVERTISING/BEHAVIORAL TARGETING; HOW TO OPT OUT
If we deploy targeted advertising on our Platform and you do not want to receive the benefits of targeted advertising, you may opt out of some network advertising programs that use your information by visiting the NAI Opt-Out Page at http://www.networkadvertising.org. Please note that even if you choose to opt out through the NAI Opt-Out Page, you may still see advertisements while you're browsing online. However, the advertisements you see may be less relevant to you and your interests. Additionally, many network advertising programs allow you to view and manage the interest categories they have compiled from your online browsing activities. These interest categories help determine the types of targeted advertisements you may receive. The NAI Opt-Out Page provides a tool that identifies its member companies that have cookies on your browser and provides links to those companies.
We also use “web beacons” (also known as web bugs, pixel tags, or clear GIFS) which are small graphics with a unique identifier that may be included on our Services for example to deliver or communicate with cookies, to track and measure the performance of our Services, to monitor how many visitors view our Services, and to monitor the effectiveness of our advertising. Unlike cookies, which are stored on a user's hard drive or Device, web beacons are typically embedded invisibly on web pages (or in an email).
Types of Cookies
We use the following types of cookies:
Strictly Necessary Cookies: These are cookies that are essential to enable you to use the Services, for example moving around our websites and using their features (e.g. cookies that enable you to log into the Services).
Performance Cookies: These are cookies which collect information about how and when you and other visitors interact with our Services (e.g. pages viewed most often) and the information collected by these cookies is used to improve how our Services work.
Functionality Cookies: These are cookies that allow our Services to remember choices you have made (such as your login information) and provide you with content and features which are customized to you. For example, providing you with relevant content by using a cookie to remember which region you are in.
Advertising Cookies: These are cookies which are used to deliver adverts to you which are more relevant to you and your interests. We may also share this type of information with third parties for these purposes.
The types of cookies described above may be “session cookies” or “persistent cookies”. Session cookies are only stored on your device whilst you are using the Services, and are deleted when you log off from the Services or close your browser. Persistent cookies remain on your device for a period of time after you log off from the Services or close your browser.
Third Party Cookies
Some cookies may be placed by third parties when you use the Services as some third party service providers that we engage (including third party advertisers) may place their own cookies on your hard drive or Device. These cookies may provide information to those third parties about your browsing habits or may be used for security. Some also help to serve you with advertisements which are more relevant to you. Similarly, if you visit or use third party websites or services linked from our Services, those third parties may place cookies or similar technologies on your device.
For more information about what cookies or similar technologies those third parties use, please review the third party services’ cookie policies.
You may decline cookies that are not Strictly Necessary by clicking “Decline” in the cookie banner at the bottom of your screen. Additionally, although most browsers automatically accept cookies, you can change your browser options to stop automatically accepting cookies or to prompt you before accepting cookies. However, if you don’t accept cookies, you may not be able to access all portions or features of the Services.
7. HOW WE KEEP YOUR PERSONAL DATA SAFE
Geojam follows industry-standard security measures (e.g. firewalls, encryption tools) on Platform and our technical infrastructure to protect against the loss, misuse and unauthorized alteration of Personal Information in our possession and control.
Please be aware that, although we endeavor to provide security for information in our possession and control, no security system can prevent against all potential security breaches, and we bear no liability for uses or disclosures of Personal Information or Non-Personal Information arising in connection with the theft thereof. Likewise, Platform users are responsible for safeguarding the confidentiality of passwords (including those to access Facebook, Instagram, Spotify and Twitter), and we bear no liability for access to, or use or disclosure of, Personal Information, if such access, use or disclosure arises in connection with the theft or disclosure (whether intentional or negligent) of a password. Please note, however, that we cannot ensure the security of any information you transmit to us or that we store. You use the Platform and provide us with your information at your own risk.
8. LEGAL GROUNDS
We rely on the following legal grounds to use your data:
Where it is needed to provide you with our Service.
Where it is in our legitimate interests to do so, such as: managing our products and services, and providing our Service to you.
To comply with our legal obligations.
With your consent or explicit consent, where applicable.
For a public interest.
9. YOUR RIGHTS UNDER DATA PROTECTION LAWS.
Here is a list of the rights that individuals have under data protection laws. They don’t apply in all circumstances. If you wish to use any of them, we’ll explain at that time if they are engaged or not.
The right to be informed about the processing of your personal information.
The right to have your personal information corrected if it is inaccurate and to have incomplete personal information completed.
The right to object to processing of your personal information.
The right to restrict processing of your personal information.
The right to have your personal information erased (the “right to be forgotten”).
The right to request access to your personal information and to obtain information about how we process it.
The right to move, copy or transfer your personal information (“data portability”).
Rights in relation to automated decision making which has a legal effect or otherwise significantly affects you.
If you have any questions or concerns regarding these rights please contact us via the contact information below.
10. CHILDREN’S PRIVACY
The Platform is not intended for use by users under the age of 13. Geojam will not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to create an Account on the Platform with or without parental consent. In the event that we learn that we have collected Personal Information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us immediately at firstname.lastname@example.org.
11. CONSENT TO PROCESSING AND TRANSFER OF INFORMATION
We operate the Platform in the United States and Brands may be in the United States or other countries. Our use of your information may involve the transmission of data on an international basis. If you are located outside of the United States, please be aware that information we collect may be transferred to and processed in the United States. By using the Platform, or providing us with any information, you consent to the collection, processing, maintenance and transfer of such information in and to the United States and other applicable territories in which the privacy laws may not be as comprehensive as or equivalent to those in the country where you reside and/or are a citizen.
12. THIRD PARTIES
13. DISCLOSURES SPECIFIC TO CALIFORNIA RESIDENTS
We do not sell your Personal Data and have not done so in the past 12 months. The information listed in Section 1 falls under the following California Consumer Privacy Act (CCPA) categories: identifiers, commercial information, Internet or other electronic network activity information, geolocation data, and visual information.
15. CONTACT US